About ColDesi
At ColDesi, excellence is our standard. We are committed to quality, customer care, and innovation. Thousands of customization businesses trust us to help them grow. We go the extra mile from day one—and stay with you for the long haul. With decades of experience, we’re a name you can count on for success.
#1in
Customer Service • Training & Support • Experience
with so many different customization technologies — to make your business #1 too
Leaders in Customization
ColDesi started as an embroidery supply company. That foundation grew into a full range of professional customization solutions. Today, we are a global leader in the industry. Our lineup includes top-tier equipment, software, and consumables.
From equipment to consumables, our products serve customizers at every level. ColDesi offers high-performance equipment at a great value. That’s why we’re the top choice for businesses in the custom space.
Innovation That Moves You Forward
Innovation drives everything we do. Our team invests in advanced technology, automation, and smart design. We hold several patents and develop new products regularly.
These improvements help you work faster and with greater precision. They cut down waste and lower costs. With ColDesi, your production process becomes smarter and more efficient.
Onboarding Built for Your Success
Your journey with us begins the right way. After your purchase, a Customer Care Representative (CCR) reaches out to help you get started. You’ll get access to our online training, setup guides, and expert resources.
Our goal is to help you feel confident from the beginning. We give you the tools to install, operate, and maintain your machine quickly and smoothly.
Real Support. Real People.
Our support team is in-house. No call centers. No scripts. Just real help from trained experts.
They have hands-on access to the equipment you’re using. This allows them to walk you through any issue step by step. They can even use your design files to help you troubleshoot.
Training That Builds Confidence
Training is key to getting the most out of your investment. That’s why we offer multiple training options:
- Online courses
- In-person sessions
- Live virtual instruction
Our certified trainers teach you how to use your equipment effectively. Lessons are clear, hands-on, and easy to follow. With ColDesi training, you gain the skills to grow your business.
Tools for Long-Term Growth
Our Resource Center is packed with helpful content. You’ll find videos, how-to guides, podcasts, and articles. Topics include customization tips, equipment care, and business advice.
It’s all designed to help you learn, grow, and succeed.
See the Equipment in Action
Want to see the equipment before you buy? We offer in-person demos at our showrooms. Or book a live virtual demo to watch the machine in action from anywhere.
Thousands of customers trust ColDesi. Discover what’s possible for your business. Let’s build something amazing—together.
ColDesi - Where YOU are #1
It sounds cliché, but it’s how we start every customer relationship – with YOU in mind!
First, we’ll take the time to learn about your business and your goals so we can help you make the best decision on ways to start or expand your business.
Then after you’ve joined the ColDesi family by purchasing equipment, you’re enrolled in our 1 on 1 On-Boarding process. That includes enrolling you in your training courses, setting up your supply accounts and making sure you know where to go for help.
Our promise is that you will feel like you’re our #1 priority in every interaction.
